during my previous stay in vienna, i had a decent experience, but this time at kaiserin elisabeth truly exceeded my expectations. the atmosphere was enchanting, and the staff were attentive and friendly, making it a memorable christmas party. everything from the location to the spacious room made my stay delightful.

Mixed feelings about this

Traditional charm fills the air, and the breakfast served in elegant silverware was delightful. It's centrally located, making sightseeing incredibly easy,, while the staff was consistently warm and helpful.

Unfortunately, morning noise from bins being collected disrupted my sleep. Additionally, the breakfast options felt too basic without enough variety, and coffee must be requested rather than offered automatically.

This hotel suits me perfectly with great amenities like free wi-fi, 24-hour reception, and air conditioning. I'll never forget how the staff helped me find my lost wallet during my first stay. I highly recommend it, and I'm coming back for a new year!

would recommend for a weekend pause

Charming hotel, friendly staff, with excellent transportation access and a wonderfully clean room equipped with all essential amenities, including fast Wi-Fi and a powerful shower while being conveniently located just a short walk from the U-bahn station at Stephansplatz.

Nothing to be said.

What a delightful stay! The delicious breakfast, especially the Kaiserschmarrn, was a highlight, and the spacious, tranquil room made our nights relaxing. Also, the lovely coffee service was a nice touch.

It was just a balanced option for a quick weekend visit in Vienna with good price value. The breakfast had sufficient choices for everyone and was elegantly presented. Try to get a room away from the inner courtyard for a better view.

Charming historical decor.

During my stay, I encountered several disappointments. The breakfast lacked variety, particularly for Asian travelers, and there were no vegan options available. My room was outdated with uncomfortable bedding, making my back ache during my visit. Additionally, there was no kettle or tea service, leaving me quite frustrated as it seemed a basic expectation for a hotel of this caliber.

Charming Stay with Excellent Service

Our family with children truly enjoyed our 5-night stay. The staff went above and beyond to accommodate us, particularly a lovely breakfast that offered fresh cuts of fruits. Perfect location for exploring Vienna!

The Hotel Kaiserin Elisabeth shines with its amazing central location just steps from St Stephen's Cathedral. The classic Viennese decor creates a charming ambiance that feels both welcoming and historical. My room was spacious, featuring high ceilings and period furnishings that added character. The bathroom was quite large, perfect for unwinding after a day of exploring. The staff stood out for their friendliness and attentiveness, promptly assisting me with minor issues like fixing the TV. Though they offered decent breakfast options, it could be more varied. I hoped for a wider selection of pastries. I also noticed the pillows were a bit too soft for my liking, which impacted my sleep quality. Despite this, the overall comfort level in the room was good, and the cleanliness was top-notch. There were some noises from the street in the morning, but it wasn’t a major disruption. I did miss having a bar or a dedicated space to unwind within the hotel, adding a layer of relaxation. However, with plenty of dining options just outside, it made up for it. Definitely a place I’d consider revisiting!

Kaiserin Elisabeth offered a fantastic experience during my recent business trip. The location is superb, just a short walk to Stephansdom and several U-Bahn stations, making it easy to navigate Vienna. My Superior Double room was spacious, immaculately clean, and equipped with a comfortable bed that ensured a restful night's sleep. The staff were exceptionally friendly and efficient, providing assistance when needed, especially for arranging transport and airport services.

Minor oversight with bathroom supplies.

Don't miss the complimentary welcome gifts for direct bookings. they add a lovely touch to your stay.

The stay was enjoyable, with comfortable and charming rooms. The breakfast was substantial, and the staff were polite and attentive throughout. Being centrally located made it easy to explore nearby attractions, and I appreciated the quiet ambiance despite being in the heart of the city. A few minor issues included the lack of a water kettle in the room and a slightly limited array of amenities, but overall, it didn’t detract much from the experience.

The fluffy pillows delivered to my room made my stay more comfortable.

The bed felt like it had seen better days, similar to an old-fashioned spring mattress.